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Training Lead
Job Title: Training Lead
Reports to: Project Manager
Job Type: Full-Time
FLSA status: Non-Exempt
ELCO’s Expectations for All Employees
As an ELCO employee you will be responsible for understanding, practicing, and promoting ELCO’s Purpose Statement.
ELCO will cultivate, nurture, and enhance long standing relationships with insurance professionals and policyholders by being a trusted partner providing tailored solutions to achieve financial goals.
Job Summary
The Training Lead will play an essential role in guiding ELCO through a Policy Administration System conversion. This position must be able to show prior experience in learning, developing, and implementing a successful conversion project which is expected to last up to two years. This position will be ongoing post conversion.
Job Responsibilities
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Must demonstrate a working knowledge of company procedures and processes across all departments.
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Engage in the earliest phases of project planning.
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Analyzes training needs in order to develop comprehensive training programs. The corporate trainer must develop training materials, including presentations, manuals, and handouts, to support their training programs.
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Must be able to diversify the curriculum and instruction for all levels of learners.
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Must be able evaluate the effectiveness of their training programs to ensure that they are achieving the desired outcomes.
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Partner with management/leadership on an on-going basis to ensure proactively addressing employee concerns, communicating transparently, soliciting feedback, and responding to concerns in a timely manner.
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Must use specific methodology to access the impact of the training on learners’ knowledge, behavior and job performance.
Success Factors
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Strong communication skills, both written and verbal.
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Must be able to convey complex concepts clearly and effectively to learners with varying levels of expertise.
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Ability to think critically, recognize and anticipate problems (both technical and operational), and identify and implement the best solutions in a timely manner.
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Must keep abreast of best practices and industry developments as they pertain to the role.
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Excellent work ethic and passion to succeed
Qualifications
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5+ years of training work experience is preferred.
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Bachelor’s Degree (education degree preferred)
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Life insurance and/or financial services background essential.
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Experience in multiple training environments, including classroom, virtual, and train-the-trainer.
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Experience developing and delivering training curriculums in a corporate environment.
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Excellent verbal, presentation, and written communication skills.
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Demonstrate a strong aptitude in building relationships with employees and understand the employees needs and work collaborate to develop effective training programs.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Physical demands: Constant use of both hands, arms reaching handling/ grasping/fingering while keyboarding, using phone, calculator, and other office equipment, writing instructions, filing and performing other administrative duties. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
*Work Environment: The noise level in the work environment is usually minimal.
Benefits
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Competitive Pay
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Company contributions towards employee and dependent health, dental and life insurance plans
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Paid vacation and sick pay
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401K Contribution
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Tuition Assistance
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Will evolve into a hybrid work environment
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37-hour work week
Job Type: Full-time
