Our Process

Customer Service You Can Trust

When you work with ELCO Mutual, you can rest assured we will be here for you every step of the way. Our dedication to exceptional customer service means there will always be someone around to answer your questions and put you in touch with the right people. We always answer the phone during business hours, putting your needs first. All the agents we work with are client-driven and focused on providing the help you deserve.
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What happens when I work with ELCO Mutual?

BECOMING A CUSTOMER

After you’ve gotten in touch with a member of our team and explained the goals you’re hoping to achieve, we’ll place you with a qualified agent. This individual will be there to listen to your needs and learn more about you as a person, including details about your lifestyle and what you may need from an insurance policy or annuity. Then, they’ll help determine the best plan of action to put you on the path towards financial security for the years ahead.

UNDERSTANDING OUR INSURANCE POLICIES

You may not be an expert on life insurance, but luckily we are! Our experienced staff is dedicated to making sure you know exactly what you’re getting out of your insurance policy. That’s why we make each contract easy to understand, and can answer any questions you have before your purchase is finalized.
View Our Policies
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